Privacy Policy

Single Property Management ("we", "us", "our") respects your privacy and is committed to protecting the personal information we collect from landlords, prospective tenants, current tenants, vendors, and visitors to singlepropertymanagement.com.

This Privacy Policy explains what personal information we collect, how we use it, and the rights you have under the Personal Information Protection and Electronic Documents Act (PIPEDA), the Ontario privacy framework that applies to private-sector organizations operating in Ontario, and other applicable Canadian privacy legislation.

What we collect

• Contact information you submit (name, email, phone, property address)
• Property details you provide for a quote or service request
• Tenant application data (where you have applied to a property we manage), including identification, employment, income, credit, and references - collected with your consent for the purpose of tenancy qualification
• Service interactions: maintenance requests, communications, payment records
• Anonymized website analytics data

How we use it

• To respond to your inquiries and deliver the services you request
• To qualify tenant applicants under Ontario-compliant standards
• To administer leases, rent collection, and maintenance coordination
• To meet our legal and regulatory obligations
• To send you service communications and, with your consent, CASL-compliant marketing communications

Disclosure

We do not sell personal information. We disclose personal information only to:

• The landlord whose property you have applied to (in the case of tenant applicants)
• Vendors engaged to provide services on our behalf, under confidentiality obligations
• Government authorities as required by law (e.g., CRA reporting, LTB proceedings)

Your rights

Under PIPEDA you have the right to access the personal information we hold about you, request correction of inaccurate information, and withdraw consent for non-essential uses. To exercise these rights, contact us at info@singlepropertymanagement.com.

Cookies and analytics

We use a limited set of cookies and analytics tools to understand website usage. You can disable cookies in your browser settings.

Contact

For privacy questions or to make a request under PIPEDA, contact:
Single Property Management
120 Adelaide Street West, Suite 2502
Toronto, ON M5H 1T1, Canada
1-877-882-7990 · info@singlepropertymanagement.com

Last updated: April 2026.